I had recently gone though hell over my medicare change an ended up making complaint with Medicare about no coverage for medical care and life saving medicines ! This got the ball rolling an my insurance got straightened out. So it does pay to use your rights an voice. But I thought I was going to be paying high co-pays but it ends up I don’t have to pay on 5 tier meds. So this is a happy day for me. So am STANDING TALL today an am HAPPY! I hope something good happens for you too, don’t give up hope!